I tried to book an airline ticket today using a credit from a previous flight. My $215 credit was going to be reduced to $45 after they were going to charge me a $150 change fee and a $20 travel agency fee. If I had gone ahead and booked it they would have charged me $20 to check a bag. If I were to bring my dog with me it would be another $100 to have her in the cabin and $150 to check her into cargo. This has gotten totally out of control.
I applaud Southwest and other carriers who still remember that this is a service industry. I've had enough of getting nickeled and dimed. I will no longer fly the major airlines when I can avoid it. (Except for Continental and Delta - they're awesome).
Have we become so used to the fees we are immune to it? If I was yesterday, I am not today.
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